Frequently asked questions

A daily brief for people who sell online. We launch one edition at a time. Etsy & print-on-demand is live now; eBay & resale (Poshmark, Mercari, Depop) is next, then Amazon FBA. Every morning, we scan the public discussions on Reddit for your platform, group the complaints and problems into themes, and summarize what's happening, why it matters to a small business and one practical thing to do. Every point links to the original public thread.

Small sellers who treat their platform as a business: Etsy and POD shops today, then eBay and resale sellers and Amazon FBA sellers as those editions launch. It's most useful once you're already making sales and want to stay ahead of policy changes, enforcement waves, buyer-trust shifts, supplier problems and fee changes.

Pick the platform where most of your income comes from. If your edition isn't live yet, join its waitlist: we'll email you the day it launches. You can follow more than one by signing up again with the same email. Members get every edition we launch at no extra cost.

Etsy & print-on-demand launches on Monday, October 19, 2026. We launch the next edition (eBay & resale, then Amazon FBA) only once the one before it is running well, so we don't publish fixed dates. Waitlist members hear first, by email, on launch day.

They're coming. eBay & resale (eBay, Poshmark, Mercari, Depop) is the next edition, then Amazon FBA. You can read a sample issue of each on the website now and join its waitlist to get an email on launch day.

Not right now. We measured those communities and chose to launch Etsy & print-on-demand, eBay & resale and Amazon FBA first. If you sell on Shopify or freelance on Upwork or Fiverr, email support and tell us; that request is counted when we decide what comes after Amazon FBA.

One email the day your edition launches, then the same 7-day free trial of the full daily brief as everyone else, starting that day. You can read each edition's sample issue on the website now. No card needed.

• Etsy & POD: r/Etsy, r/EtsySellers, r/printondemand
• eBay & resale: r/eBay, r/EBaySellers, r/Flipping, r/poshmark, r/Mercari, r/Depop
• Amazon FBA: r/FulfillmentByAmazon, r/AmazonSeller, r/AmazonFBA

Etsy & POD is live. The other two editions are on the waitlist. We add communities as the product grows and list them in each brief.

Tools like keyword trackers, best-seller lists and analytics dashboards tell you what sells. Stallwire tells you what's going wrong and what's changing: suspensions, case rulings, payout holds, return abuse, fee changes, copycats and hijackers, scam jobs, supplier quality. It complements those tools; it doesn't replace them.

No. Stallwire is independent and not affiliated with, endorsed by or sponsored by any of the platforms it covers or by Reddit, Inc. Platform names are trademarks of their owners and are used only to describe what each brief covers.

No. Briefs summarize public discussions and suggest practical, general next steps. For legal, tax or account-specific decisions, check your platform's official policies or a qualified professional. We don't cover lending, loans, cash advances or funding products.

Summaries are written with AI from the source posts, and the sample issues on the website were also checked line by line by an editor. Summaries can still be wrong or reflect one person's experience. That's why every point links to its source threads. Read them before you act.

Around 7:00 AM US Eastern, every day.

You choose your platform's brief. Within a brief, every reader gets the same themes, ordered by how much discussion each one has.

You get a 7-day free trial of the full daily brief. Start it with your first name and email only, no credit card. To keep receiving the brief after day 7, you add a card and pay $17/month.

Your trial starts the moment you sign up and covers 7 days, counting the signup day as day 1. It ends at midnight Eastern on day 7. You get the full daily brief every morning during the trial. Each reader gets one trial per edition; signing up again with the same email doesn't restart it.

Nothing is charged automatically, because we never asked for a card. From day 8 the daily brief stops. To keep it, add a card from the link in any email or on the website: $17/month, cancel anytime. If you don't join, you'll get a few short reminder emails and then a weekly "what you missed" note for up to 8 weeks. You can stop those anytime with the one-click unsubscribe link.

No. The trial takes only your name and email. You only enter payment details if you choose to keep the brief after your trial.

Yes. Use the "Keep the daily brief" link in any email. Billing starts the day you join, and the reminder emails stop right away.

During the trial: the daily brief, plus short notes on days 1, 3, 5, 6 and 7 that recap the best items so far and remind you when the trial ends. After the trial, if you haven't joined: a last-chance note on day 8, short recaps on days 10, 14 and 21, then a weekly "what you missed" note for up to 8 weeks. All of it stops as soon as you pay or unsubscribe. Every email has a one-click unsubscribe link and our postal address.

A full sample issue for each edition is on the website, so you can read one before you even start the trial.

$17 per month, after a 7-day free trial. That's the only plan; there's no annual plan.

• The full brief every morning (all themes, all source links)
• The searchable archive of past briefs
• A weekly deep-dive on the biggest theme
• Every edition we launch, switchable anytime

Through Stripe's secure checkout. We never see or store your full card number.

Yes. Use the "Manage billing" link in any email or on your account page. That opens the Stripe customer portal, where you can cancel in two clicks. You keep access until the end of the period you've paid for.

If you're unhappy within 7 days of your first payment, reply to any brief or email the support address and we'll refund it in full. After that, cancelling stops future charges, and we don't prorate partial months or years.

Where required by law, tax is calculated at checkout and shown before you pay.

If we do, existing subscribers keep their current price for as long as they stay subscribed.

Stripe retries automatically and emails you a link to update your card. Your access continues during the retry period.

Check your spam or promotions folder and add the sender address to your contacts. If it's still missing, use the "Resend today's brief" link on your account page.

Members: update it in the Stripe customer portal ("Manage billing"); your Stallwire account follows the billing email. Free readers: unsubscribe and sign up again with the new address.

Click "Unsubscribe" at the bottom of any email: it's one click and takes effect immediately, and it stops all trial and reminder emails too. Unsubscribing doesn't cancel a paid membership. To stop billing, use "Manage billing".

A subscription is for one reader. Forwarding an occasional issue is fine.

• Your email address
• Your billing details (held by Stripe)
• Basic email-delivery events (delivered, opened, clicked) that we use to improve the brief

We don't sell your data.

No. Briefs quote short excerpts and link to the public thread. We don't publish usernames.

Email support with the link and we'll remove the reference from the archive within 3 business days.

Reply to any email or write to the support address on the website. Our support assistant answers from this FAQ right away. Anything it can't answer is reviewed and answered by email within 2 business days. We don't offer phone or sales calls.

No. Everything is self-serve: the sample briefs on the website show exactly what you get.